Terms and Conditions for Rowan Tree House Bed & Breakfast

Terms and Conditions - Thank you for choosing to book with Rowan Tree House B&B. We look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices: The price includes accommodation plus any board indicated. Unless clearly stated on the booking form all extras such as additional meals, telephone drinks etc are additional. We accept the following forms of payment:
cash, cheque, most cards.

Pets: Pets are not permitted. We are a pet free home.

Cancellation and Insurance: Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately. For cancellations made up to three days before arrival, you will not be liable for the total balance. Cancellation within two days before arrival, we reserve the right to charge you for the first night. Cancellation on the day of arrival, or a 'no-show', we reserve the right to charge for the whole booking.

Non-availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival: Your accommodation is available to you from 4pm on the day of arrival, unless otherwise arranged. An indication of expected arrival time would be appreciated. Please call 07950022701, or 07760196072 during daytime.

Departure: Please be ready to leave your accommodation by 10am on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable by departure.

Damages and Breakages: Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you did not report this.

Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment. vehicles left on the drive are left at owners risk.

Data: Any data gathered during the course of this booking may be held on computer.

We look forward to welcoming you to Rowan Tree House B&B.